Kipsu | Meet the moment.

How hotels should communicate their sustainability practices to guests

Guests have increasingly become more environmentally conscious; almost 75% of global travelers reported preferring to staying at hotels that implement sustainable practices. Not only do hotels need to adapt their operations to help fight climate change, but they also need to adapt to keep guest loyalty and attract new guests. The problem, however, is how do you get guests to partake in your green initiatives, and how will they know what sustainability efforts you are making? Through effective communication and messaging, you will be able to bring awareness to your guests while also encouraging them to participate in your eco-friendly practices.

IHG sees benefits of guest messaging with PMS integration and automated welcome messages

One of the many drawbacks to introducing new technology to your property is the additional work it may put on your hotel staff. That’s where a connector comes into play. A connector is a one-way integration, passing guest data from your PMS to guest messaging software. Kipsu uses connectors to seamlessly integrate with IHG PMS software like HotelKey, Opera Cloud, and Hapi. There are several reasons why it’s helpful to have a connector integrate between the two systems, so let's take a look at some of the key benefits.

September 23, 2016

Hospitality Highlight: Hilton Houston SW

Manager Saud Qaisar leads his team in their quest to build an excellent experience for each and every one of their diverse guests.

Eva Dixon

September 1, 2016

A Little Love for Kipsu

See how guests like hotel texting with these heartwarming reviews.

Read what guests are saying about our hospitality partners.

Eva Dixon

June 13, 2016

Hospitality Highlight: Sanctuary Camelback Mountain Resort and Spa

Connecting on a personal level with Kipsu

Tucked away in the stunning landscape of Camelback Mountain in Arizona, the Sanctuary Camelback Mountain Resort and Spa offers a luxurious oasis to the most discerning travelers. With 53 sprawling acres of breathtaking panoramic views, this resort offers an unmatched dining experience with an award-winning chef, an expansive collection of rejuvenating spa treatments, and a collection of rooms that seamlessly blends contemporary design with at-home comfort. But behind all that splendor is the true gem of the Sanctuary Camelback: the service.

June 6, 2016

A Little Love for Kipsu: Focused Service Hotels

Kipsu sees reviews every day on TripAdvisor, brand review scores, and other review sites that show how much guests appreciate our service. So we decided to share a few of our favorites! Take a look: