The importance of communication in healthcare

How better communication can lead to better care

With more points of engagement throughout the care process, patients can better understand their care, and teams can overall provide a better experience.

Closing Gaps in Healthcare

How patient texting is helping quality managers communicate with patients

One of the hardest parts of a quality manager’s job is getting in touch with patients. When they can’t get an answer, they can’t close that gap in care. With patient texting, quality managers can reach patients easily and bridge those gaps between the care they’re currently getting and the care they need.

One Practice, One Number

How central communication through patient texting can improve care

Each patient seeking care deserves undivided attention from providers. But this can be difficult as the industry undergoes changes and continues to struggle with staffing. Patient texting can help give individualized care digitally and allow open communication between providers and patients, without the extra lift.

Ease of Mind: Using Patient Texting To Keep Loved Ones in the Loop

No more waiting for care updates on loved ones: patient texting can now provide ease of mind when needing an update about a procedure, preventative care measures, and more.

No Surprises Act: How To Work Within the New Framework

All care professionals need to know about this new act protecting patients

As the healthcare industry goes through changes to protect patients from surprise billing and unexpected costs, there’s a lot that providers need to stay on top of. Tools like patient texting can help inform patients of their rights and enable care providers to efficiently comply with the new legislature.

Engaging With an Aging Patient Population via Texting

How digital messaging is helping care teams interact with this age demographic

As our population ages and expresses concerns about their healthcare, patient engagement strategies are becoming increasingly important. Good thing there’s patient texting—an effective way to communicate with any population age about their health.

Driving Better Patient Outcomes With Digital Messaging

How patient texting can help care teams take better care of patients

Focusing on quality care means increased patient engagement and preventative care. Since patient care is all up to the patient, this can be tricky—but with patient messaging, communication flows freely and both sides benefit.

Texting Benefits for Accountable Care Organizations (ACO’s)

Why patient texting is key to patient experience

Unveil the pros of patient texting for healthcare providers, especially Accountable Care Organizations (ACO’s). From reducing readmissions to increasing adherence and member retention, there are countless ways that patient messaging benefits both those seeking care and those providing it.