Kipsu | Meet the moment.

4 must-have functionalities for your hotel front desk software

There are several front desk software options on the market today, but not all of them are created equally. Since this is such a critical backbone to the day-to-day business operation and plays such a big role in the guest experience, it is important that you consider these 4 must-have features when selecting your hotel front desk software.

How technology helps hotels with maintenance operations

The ultimate goal of your maintenance operations is to make sure guests aren’t aware of it. If you have a strong maintenance schedule with effective communication, your guests will have a smooth, seamless stay without any interruptions. Walkie talkies and post-it notes are outdated and keep your team bogged down with a heavier workload. But why should you spend money on the software if you have a system in place? Here are just a few of the benefits hoteliers will reap from implementing technology into their maintenance practices.

6 benefits of hotel guest messaging

Implementing new technology can be a tough decision for hoteliers. Will it provide a better experience or will it add more chaos? Guest messaging is becoming increasingly popular at hotels, and there are several reasons why. Not only does hotel texting benefit your team, it elevates your guest experience. There are several reasons why guest messaging is on the rise, so let’s look at these six benefits of guest messaging.

November 8, 2018

New Case Study: Kipsu + Extended Stay Hotels

A look at how Kipsu has increased guest satisfaction at extended stay properties

A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.

November 5, 2018

“Local-Minded”: The Rise of Soft Brands in the Hospitality Industry

How brands are adding a unique touch with boutique hotel lines

Travelers are seeking unique, localized experiences and major hotel brands are responding. Journey down the introduction, impact, and growing trend of soft brands in the hospitality industry, which shows no signs of slowing down.

Carolyn Cooper

September 10, 2018

The Cat’s Out of the Bag and Into the Lobby

The Growing Pet-Friendly Hotel Trend

Leaving fur babies behind while the rest of the family goes on vacation? Most pet parents say, “you’re barking mad!” and hotels are listening.

August 3, 2018

Celebrating Stellar Hospitality Professionals on International Women’s Day

Two hospitality professionals and Kipsu Champions, Heather Strauss and April Storey, discuss their careers in hospitality and what drew them to the industry.

July 31, 2018

Guest Service Goes Green

How the hospitality industry is becoming for eco-friendly

Hospitality is one of the industries answering the call to decrease their environmental footprint and support Green Initiatives.

July 20, 2018

Kipsu + Apple Business Chat

Digital messaging through Apple Business Chat now available on the Kipsu platform

Learn more about Kipsu's integration with Apple Business Chat Beta and the latest news on when this technology can be implemented for your team.

June 18, 2018

Boosting Brand & TripAdvisor Scores in a Limited Service Hotel

La Quinta Inn & Suites Hollister’s 94 rooms are usually filled with a mix of business, leisure, group, family, and walk-in guests. Uniting these travelers is a love of great service at a great price. Now, there are some challenges to delivering great service in limited service environments– teams are smaller, budgets are tighter, and there may not be a world-renowned shiatsu masseuse ready to work the tension out of busy travelers. But LQ Hollister proves that service means much more than some awesome amenities– it means actively listening to guest issues and taking steps to resolve them.

January 29, 2018