“Instagram Worthy” Hotels

The Importance of Social Media Within the Hospitality Industry

The hospitality industry is gaining momentum within the social media world and is seeing the perks of engaging with potential guests.

New Case Study: Kipsu + Extended Stay Hotels

A look at how Kipsu has increased guest satisfaction at extended stay properties

A recent case study gives an in-depth look at text messaging’s unique ability to impact extended stay hotels from day-to-day operations to long-term guest satisfaction.

“Local-Minded”: The Rise of Soft Brands in the Hospitality Industry

How brands are adding a unique touch with boutique hotel lines

Travelers are seeking unique, localized experiences and major hotel brands are responding. Journey down the introduction, impact, and growing trend of soft brands in the hospitality industry, which shows no signs of slowing down.

The Cat’s Out of the Bag and Into the Lobby

The Growing Pet-Friendly Hotel Trend

Leaving fur babies behind while the rest of the family goes on vacation? Most pet parents say, “you’re barking mad!” and hotels are listening.

Celebrating Stellar Hospitality Professionals on International Women’s Day

Two hospitality professionals and Kipsu Champions, Heather Strauss and April Storey, discuss their careers in hospitality and what drew them to the industry.

Guest Service Goes Green

How the hospitality industry is becoming for eco-friendly

Hospitality is one of the industries answering the call to decrease their environmental footprint and support Green Initiatives.

Kipsu + Apple Business Chat

Digital messaging through Apple Business Chat now available on the Kipsu platform

Learn more about Kipsu's integration with Apple Business Chat Beta and the latest news on when this technology can be implemented for your team.

Boosting Brand & TripAdvisor Scores in a Limited Service Hotel

La Quinta Inn & Suites Hollister’s 94 rooms are usually filled with a mix of business, leisure, group, family, and walk-in guests. Uniting these travelers is a love of great service at a great price. Now, there are some challenges to delivering great service in limited service environments– teams are smaller, budgets are tighter, and there may not be a world-renowned shiatsu masseuse ready to work the tension out of busy travelers. But LQ Hollister proves that service means much more than some awesome amenities– it means actively listening to guest issues and taking steps to resolve them.