Minneapolis, April 22, 2025 – Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.

With this acquisition, Kipsu will integrate Lodgistics’ powerful software with its current market-leading guest messaging solution, enabling hoteliers to deliver an exceptional guest experience while optimizing operational efficiency.

As part of this exciting transition, Lodgistics will be rebranding to Kipsu Exceed FCX to reflect the evolving vision of Kipsu. Kipsu’s original guest messaging software will be renamed to Kipsu Engage FCX, furthering brand cohesion in the marketplace. The current Lodgistics platform will continue to offer the same robust features and functionality while incorporating new enhancements that will be introduced over the coming months, including the ability to create work orders from guests’ text messages, interface integrations, and more.

“We are thrilled by this strategic connection with Lodgistics,” said Chris Smith, CEO and Co-founder of Kipsu. “This acquisition represents a significant step forward in our commitment to offering the best-in-class solutions for the hospitality industry. By merging our expertise with Lodgistics’ innovative technology and intuitive user experience, we can empower hoteliers to Meet the Moment by running more efficient operations and delivering outstanding guest experiences.”

The integration of Kipsu Exceed FCX into Kipsu's portfolio will provide hotel owners, staff, and property management companies with an intuitive, mobile-enabled platform that manages everything from front desk operations to guest services and analytics. Features of Kipsu Exceed FCX include hotel logs, preventative maintenance schedules, purchase orders, group chat, and real-time translation, all from one application.

“We’re confident that this acquisition will help us continue to shape the future of hotel operations,” added Smith. “We look forward to sharing more exciting updates as we roll out new features and enhancements, furthering our position as a trusted long-term partner with major brands, management companies, and key hospitality stakeholders for years to come.”

For more information about Kipsu Exceed FCX and the upcoming updates, sign up for our upcoming webinar on May 15, or visit www.kipsu.com/solution/exceed. To learn more about this acquisition and its impact on the hospitality industry, please contact:

Jennifer Schrader
VP of Marketing
Kipsu
jschrader@kipsu.com

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About Kipsu, Inc. Kipsu has been at the forefront of frontline customer experience since 2012, serving multiple industries, including hospitality, healthcare, multifamily, shopping centers, and more. Based in Minneapolis, Minnesota, Kipsu’s cutting-edge messaging platform has been adopted by leading hotels, living environments, and other properties worldwide, enhancing the guest experience through rapid, intuitive, and personalized communication.