Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
A fan of guest messaging in hospitality since she started, General Manager Veronica Rosbolt is elevating the experience for 99 percent of guests at her Holiday Inn Express & Suites Mall of America - MSP Airport.
Take a sneak peek at Kipsu's shopping stats as our retail partners continue to provide top-notch shopping experiences.
Discover how Westfield Topanga & The Village's Concierge Team uses Kipsu to transform the guest experience and bring top-notch digital service to their shoppers every day.
December 21, 2018
Discover how Westfield malls are sprinkling some holiday magic using Kipsu with the “Ask the Elf” initiative.
December 18, 2018
Learn how shopping centers globally are doing their part to make our planet a little bit greener.
September 10, 2018
May 1, 2018
February 26, 2018
Chatbot technology is nothing new. Since the first chatbot was developed in 1966 (that’s right, bots are as old as The Beatles), the foundations of bots have been slow to evolve beyond keyword-based replies and natural language processing.
November 28, 2017
Discover how the land of ten thousand lakes gave rise to today’s shopping industry and continues to trailblaze the way for malls around the country.
August 29, 2017
With today’s challenges to the shopping industry, operators now largely know that they must offer a holistic guest experience that goes beyond shopping. Mall of America has been at the leading edge of this transformation for 25 years.