Products & Solutions

Property management system integrations: Marriott benefits from using a PMS connector with guest messaging technology

As Marriott’s only approved guest messaging vendor, Kipsu continues to drive success across Marriott brands. Whether it’s for your staff or guests, digital messaging technology is building a better experience for everyone. There’s just one question: is adding another software system more work than it’s worth? 

The next level of guest messaging for IHG: automating welcome messages

There are many different ways your property can increase its efficiency without sacrificing the guest experience. Now, we’re excited to bring IHG hotels the next step in driving efficiency with the introduction of our Automated Welcome Messages feature.

The importance of language translation in hotels

With different staff speaking different languages, communication can be tough, even within your team. But it doesn’t have to be difficult if you implement the right tools for your staff. So, what are these challenges, and how do we overcome them?

Sonja Swanson

April 24, 2023

Kipsu and SynergyMMS

Elevate hospitality operations and guest experiences even more with the Kipsu and SynergyMMS integration.

SynergyMMS is one of the best task managers in hospitality. Kipsu's integration allows for hotel staff to loop in their guest requests without ever having to leave the Kipsu dashboard.

April 18, 2022

5 Ways To Increase Guest Satisfaction With WhatsApp

How hotels can boost satisfaction scores with the most popular digital messaging app

Digital messaging in hospitality can help bridge language gaps, increase efficiency for lean hotel teams, and create a more accessible channel for effective communication. Learn how to use WhatsApp to increase guest satisfaction at hotels worldwide.

Eva Dixon

June 29, 2021

Kipsu and Quore: A Match Made in Heaven

A powerful integration of hotel tech that's changing the hospitality industry for the better

Kipsu and Quore have joined up to integrate Kipsu’s world-class guest messaging with Quore’s best-in-class maintenance ticketing system to ensure your team operates as efficiently as possible.

February 26, 2018

Malls, Chatbots, and the Future of Shopping Engagement

Why a real human behind digital messaging is key to the guest experience

Chatbot technology is nothing new. Since the first chatbot was developed in 1966 (that’s right, bots are as old as The Beatles), the foundations of bots have been slow to evolve beyond keyword-based replies and natural language processing.

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