Partner Highlight

Hospitality Highlight: How the Staybridge Suites in Nashville Are Achieving Their Goals With Kipsu

“If you aren’t striving to get to that next level, what are you doing?” That’s what Kyle Eiermann, Regional General Manager of A&S Hospitality Management, recently expressed. Kyle Manages to IHG properties in Nashville, wanting to push them to the top by enhancing the guest experience.

Hospitality Highlight: Bringing Success To Our IHG Partners

The hospitality industry knows the importance of good reviews - and at Kipsu, we’re no different. Recently, we had a chance to sit down with a few of our IHG partners, sharing how they use Kipsu every day to deliver top-notch service at their properties. From seamless integrations to boosting customer satisfaction, Emma, Tara, and Heather explain why Kipsu has been beneficial to their property.

Working the magic behind the guest experience

At the Wyndham Palmas Beach & Golf Resort, there’s a lot going on—horseback riding, golf, and beaches for guests to enjoy, and new renovations happening for all the hotel rooms. To keep things running smoothly, Hotel Operations Manager Ashley Ann Rosa uses hotel guest messaging to check in on guests, deliver room service, and more.

December 27, 2022

Focusing on the Team at Nofar Hotel Group

How this family-owned hospitality business is empowering team members with digital messaging and elevating the guest experience

At the family-owned Nofar Hotel Group, the focus is on the employee. Dedicated to the growth and development of each and every team member, this Midwest hospitality portfolio is using hotel guest messaging to ensure both the guest and staff experience is above and beyond.

December 20, 2022

How Kipsu Partners Are Keeping It Merry

From decorating the lobby to giving gifts to the community, our partners know how to spread some holiday cheer!

This season, we’re spreading some holiday cheer by sharing how Kipsu partners decorate their properties and make every guest’s stay festive. From gingerbread houses to hot cocoa bars, we truly have some amazing partners!

November 3, 2022

The Best of the Best

How Tharaldson Hospitality Management uses guest messaging to make their properties No. 1

Tharaldson Hospitality Management is aiming for a goal to be the best in hospitality across their 82 hotels by using technologies like hotel guest messaging. A great example of this is the Hilton Garden Inn Phoenix/Tempe ASU Area, that used hotel texting to become the number one property out of 58 in Tempe, Arizona.

October 31, 2022

Roadside Assistance and Honeymoon Saves

The DoubleTree by Hilton Putrajaya Lakeside “texts” guest service to the next level

The sky's the limit for guest service at the DoubleTree by Hilton Putrajaya Lakeside. Using hotel text messaging, staff is able to make sure guests have everything they need at this lakeside property.

September 15, 2022

Every Day Is Different at the Westin Jekyll Island

From guest requests to saving the wedding day, hotel texting helps this Marriott team do it all

It’s busy year-round at the Westin Jekyll Island with outdoor activities, weddings, and conferences. To make sure all guests are taken care of, the team uses hospitality texting for communication throughout the day that doesn’t disrupt the flow of either party.

August 25, 2022

Creating Relationships at the Avid Hotel Roseville-Minneapolis North

Why this Minnesota property loves connecting with guests via hotel texting

The avid hotel Roseville-Minneapolis North is increasing efficiency and creating relationships with guests via hospitality texting. Whether it’s updates about the property or fostering friendships with regulars, hotel texting is bridging the gap between guest and hotel team.

August 15, 2022

Tackling Busy Seasons With Hospitality Messaging

How the Hilton Columbus Downtown turns college football season into a touchdown

By ingraining hospitality texting into their everyday systems, the team at Hilton Columbus Downtown is able to tackle any guest request that comes their way and operate efficiently!

August 10, 2022

Getting 10/10 Reviews With Hospitality Messaging

How hotel texting has helped the Holiday Inn & Suites Duluth-Downtown boost satisfaction scores

As they bounce back from a tough stretch in the industry, the Holiday Inn & Suites Duluth-Downtown wanted to improve the guest experience—hotel texting to connect with guests is helping them do just that.

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