Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
One of the many drawbacks to introducing new technology to your property is the additional work it may put on your hotel staff. That’s where a connector comes into play. A connector is a one-way integration, passing guest data from your PMS to guest messaging software. Kipsu uses connectors to seamlessly integrate with IHG PMS software like HotelKey, Opera Cloud, and Hapi. There are several reasons why it’s helpful to have a connector integrate between the two systems, so let's take a look at some of the key benefits.
It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, leaving, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As IHG’s only preferred partner for guest messaging, Kipsu is the tech tool your hotel needs to boost One Rewards Loyalty recognition, loyalty signups, and GuestLove scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property.
It’s the most wonderful time of the year! And for hotels, it’s the busiest time of the year!With the joy of the holidays comes a flurry of air travel and family trips across the country. In a competitive industry like hospitality, this is a great opportunity for the IHG brand to step up their guest service and stand out from the rest. Good thing we made you a list of ways that hotel guest messaging can help with this busy season and spread some holiday cheer along the way!
April 4, 2022
To accommodate international guests, Fairmont Jasper Park Lodge uses digital messaging via WhatsApp to communicate, coordinate internally, and create an elevated experience for travelers.
March 29, 2022
Located between Fort Worth and Dallas, the Holiday Inn Express and Suites Arlington is always busy. Learn how they’re using guest messaging to increase efficiency and make sure every guest is happy.
March 25, 2022
After implementing digital messaging at his hotel, John Anastasopoulos is leading the Autograph hotel rankings in guest satisfaction. Learn how text messaging for hotels is improving guest experiences and increasing staff efficiency at the Ambassador Hotel Kansas City.
March 7, 2022
Guest messaging in hospitality is on the rise, but there’s a lot to consider on the international scale. From regulatory compliance to 24-hour support, a lot of factors go into providing global messaging in hospitality.
February 28, 2022
A fan of guest messaging in hospitality since she started, General Manager Veronica Rosbolt is elevating the experience for 99 percent of guests at her Holiday Inn Express & Suites Mall of America - MSP Airport.
February 22, 2022
To organize the biggest cost driver in the hospitality industry, many hotel teams are turning to guest messaging for more efficient housekeeping processes.
February 16, 2022
Kipsu’s guest messaging platform is bringing a bit of positivity to busy front desks at the four hotels Megan Newman has in her portfolio.
February 9, 2022
Nick Patel of Sunshine Hospitality is using guest messaging to elevate customer experience at his multiple hotels in Wausau, Wisconsin. Explore his journey in the hospitality industry and how he's using guest messaging to create memorable moments with guests.
As hotels steer more and more towards technology for increased efficiency and elevated guest experience, it’s important to remember what makes the industry: (human) hospitality.
June 10, 2022
Whether it’s a truck driver stopping halfway on their route, or a family visiting for a sports tournament, the Holiday Inn Effingham is providing a great stay with committed staff and hospitality guest messaging.
June 6, 2022
Hotel tech is becoming an integral part of the industry—from guest messaging to efficient integrations with PMS, learn about the industry’s must-have for IHG Hotels and Resorts worldwide.
June 1, 2022
Hospitality messaging is part of the routine at the Hyatt Place Buffalo Amherst to make processes more efficient and give team members more time to compose responses for their guests.
May 26, 2022
From salt collector conferences to karate competitions, the Crowne Plaza Suites Providence-Warwick Airport has the event space for any group. Learn how they keep it all straight with hospitality guest messaging.
May 23, 2022
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