Hospitality

Kipsu, Inc. Acquires Leading Hotel Operations Software to Enhance Guest Experience and Operational Efficiency

Kipsu, a leader in frontline customer experience software, is proud to announce the acquisition of Lodgistics, a cutting-edge hotel operations software that revolutionizes the way hoteliers manage day-to-day operations, streamline workflows, and enhance guest services.

DoubleTree by Hilton Raleigh-Cary provides stellar service with streamlined communication

See how DoubleTree by Hilton Raleigh-Cary moved up in the overall score rankings by implementing Kipsu Exceed FCX!

4 must-have functionalities for your hotel front desk software

There are several front desk software options on the market today, but not all of them are created equally. Since this is such a critical backbone to the day-to-day business operation and plays such a big role in the guest experience, it is important that you consider these 4 must-have features when selecting your hotel front desk software.

June 6, 2016

A Little Love for Kipsu: Focused Service Hotels

Kipsu sees reviews every day on TripAdvisor, brand review scores, and other review sites that show how much guests appreciate our service. So we decided to share a few of our favorites! Take a look:

Chris Smith

February 18, 2016

The 20 Year Perspective

How Kipsu is playing the long game

How embracing a long-term mindset changed the way we are building Kipsu.

Sonja Swanson

AI in hospitality: the pros and cons of implementing artificial intelligence in your hotel

Which is better for hotels: chatbot or real human service?

Artificial intelligence is increasingly prevalent in our day-to-day lives, and it isn’t going away. When it comes to guest messaging, AI can be a great tool for hotels to leverage. Chatbots can also fall short in elements of exceptional customer service. Let’s take a look at the pros and cons of using AI to message your guests.

Orlando Hotel Boosts Guest Satisfaction Through Digital Messaging

How the Staybridge Suites Orlando Lake Buena Vista is taking it to the next level with hotel texting

Learn how the Staybridge Suites Orlando Lake Buena Vista uses texting to provide quick and effective service recovery.

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