Kipsu | Meet the moment.

4 must-have functionalities for your hotel front desk software

There are several front desk software options on the market today, but not all of them are created equally. Since this is such a critical backbone to the day-to-day business operation and plays such a big role in the guest experience, it is important that you consider these 4 must-have features when selecting your hotel front desk software.

How technology helps hotels with maintenance operations

The ultimate goal of your maintenance operations is to make sure guests aren’t aware of it. If you have a strong maintenance schedule with effective communication, your guests will have a smooth, seamless stay without any interruptions. Walkie talkies and post-it notes are outdated and keep your team bogged down with a heavier workload. But why should you spend money on the software if you have a system in place? Here are just a few of the benefits hoteliers will reap from implementing technology into their maintenance practices.

Carolyn Cooper

August 30, 2019

Baymont Mt. Pleasant Hospitality Highlight

How this Central Michigan hotel connects with guests via digital messaging

Learn how this Wyndham property ditched welcome phone calls for text messages to boost guest satisfaction.

August 30, 2019

Courtyard High Point Hospitality Highlight

Leveraging Kipsu to Resolve Guest Issues in Real-Time

Located in the "Home Furnishings Capital of the World," the Courtyard High Point serves families and business travelers. After their first month, this property became one of Kipsu's most active users. By integrating guest messaging into their operations, their staff now feel closer to their guests. Read how Courtyard High Point is leveraging Kipsu to best serve their staff and guests.

June 20, 2019

General Manager Highlight: Vincent Singletary

A day in the life at the Homewood Suites by Hilton Agoura Hills

General Manager, Vincent Singletary, shares his story on what drew him to the hospitality industry and tips on how to be a successful General Manager.

May 28, 2019

Hilton Sydney Builds Meaningful Relationships With Text Messaging

How hotel messaging helps teams connect with gusts

The Reservations Manager and Director of Operations at the Hilton Sydney highlight how they value creating meaningful relationships with their guests and providing top-notch customer service.

May 17, 2019