Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
A fan of guest messaging in hospitality since she started, General Manager Veronica Rosbolt is elevating the experience for 99 percent of guests at her Holiday Inn Express & Suites Mall of America - MSP Airport.
Take a sneak peek at Kipsu's shopping stats as our retail partners continue to provide top-notch shopping experiences.
Discover how Westfield Topanga & The Village's Concierge Team uses Kipsu to transform the guest experience and bring top-notch digital service to their shoppers every day.
May 17, 2019
Find great food no matter what Minneapolis neighborhood you're exploring.
January 24, 2019
Guests want to know that they're talking to a person. So what can you do to avoid sounding robotic?
January 7, 2019
The Metro Transit team is at an exciting time in their partnership with Kipsu. While they have been utilizing the service for over a year now, they have recently implemented Kipsu at their Transit Information Center. Learn how Kipsu has empowered their operations thus far, and plans for future stops on the route!
December 21, 2018
Discover how Westfield malls are sprinkling some holiday magic using Kipsu with the “Ask the Elf” initiative.
December 18, 2018
Learn how shopping centers globally are doing their part to make our planet a little bit greener.
October 11, 2018
Learn more about why people are drawn to glamping and where this new trend is going in the future.
September 10, 2018
May 1, 2018
Chatbot technology is nothing new. Since the first chatbot was developed in 1966 (that’s right, bots are as old as The Beatles), the foundations of bots have been slow to evolve beyond keyword-based replies and natural language processing.
February 26, 2018
Discover how the land of ten thousand lakes gave rise to today’s shopping industry and continues to trailblaze the way for malls around the country.
November 28, 2017
With today’s challenges to the shopping industry, operators now largely know that they must offer a holistic guest experience that goes beyond shopping. Mall of America has been at the leading edge of this transformation for 25 years.
August 29, 2017
