Kipsu | Meet the moment.

Property Management System Integrations: IHG sees benefits of using a PMS connector with guest messaging technology

One of the many drawbacks to introducing new technology to your property is the additional work it may put on your hotel staff. That’s where a connector comes into play. A connector is a one-way integration, passing guest data from your PMS to guest messaging software. Kipsu uses connectors to seamlessly integrate with IHG PMS software like HotelKey, Opera Cloud, and Hapi. There are several reasons why it’s helpful to have a connector integrate between the two systems, so let's take a look at some of the key benefits.

3 benefits of using maintenance and ticketing systems in your hotel

Oftentimes, the hustle and bustle of a hotel means that maintenance staff is constantly on the go - scrambling to make repairs and fulfill maintenance requests. Sometimes, they’re receiving their requests on post-it notes, or walking the hotel with walkie-talkies - and there’s no way to truly keep track of everything on their plate. Maintenance and ticketing systems offer properties and owners a more trackable, visible process, with three large benefits.

Guest messaging’s ROI: why IHG hotels are adding Kipsu to their 2025 budget

It’s that time of year where everyone is looking at budgets for the next year and deciding what is worth keeping, leaving, or adding to the budget. As hotels and management companies continue to find ways to increase efficiency and reduce fines and comped rooms, many are evaluating their tech stack. As IHG’s only preferred partner for guest messaging, Kipsu is the tech tool your hotel needs to boost One Rewards Loyalty recognition, loyalty signups, and GuestLove scores. Here are just a few ways Kipsu can help your hotel realize ROI across the property.

May 17, 2019

HITEC Minneapolis Special: Things To Do While You’re in Town

Top spots to visit in the Twin Cities

Explore Minneapolis like a local! Kipsuvians' describe their top picks for art galleries, lakes, sporting events, and more.

May 17, 2019

HITEC Minneapolis Special: The Ultimate Guide to Our Restaurants

Where to eat in Minneapolis while you're here for HITEC!

Find great food no matter what Minneapolis neighborhood you're exploring.

May 17, 2019

HITEC Minneapolis Special: Eat, Drink, and Be Merry

The Best Places for Coffee, Drinks, and Dessert in Minneapolis

We won't sugarcoat it, this list is a chocolate-covered masterpiece of recommendations.

May 17, 2019

HITEC Minneapolis Special: The Great North

Ufftah, Hotdish, and the Art of "Scootchin' Right Past Ya"

Your guide to the "Minnesota-isms" you may encounter during the HITEC Conference.

April 30, 2019

New Free Case Study Launch: Kipsu + European Hotels

A look at how Kipsu has increased guest satisfaction at properties in Europe

Kipsu’s newest case study highlights its growing international presence and the specific impact guest messaging has made on hotels’ daily operations.

March 27, 2019

Atrium and Concord Roll-Out Kipsu Across Portfolios

We're so excited to partner with Atrium Hospitality and Concord Hospitality to bring hotel texting to their respective portfolios

“Kipsu has enabled us to meet guests where they are and reach them through their preferred channels. Digital messaging ensures our teams capture feedback during the stay, before it reaches online outlets.” - Cyndi McDonald, Atrium’s VP of Brand Relations & Quality Assurance

March 21, 2019