Kipsu was developed hand-in-hand with the world's leading service oriented brands. See why it works.
With our recent partnership with Hilton, bringing Kipsu to all of their locations across all brands, many are already seeing the benefit of hotel texting within a few months. Victor Hernandez, Front Desk Supervisor at Embassy Suites Bethesda, sat down with us to share his experience with Kipsu. From engaging with extended-stay guests to keeping communication strong during renovations, the hotel has seen how Kipsu can meet the moment for each of their needs.
Homewood Suites Concord understands the importance of building strong connections with their guests. Being the newest property in the high-demand area just outside of Charlotte, North Carolina, Homewood Suites wants to establish a strong foundation with their service. “Being the only upscale extended stay property [in the area], we just seem to enjoy really high occupancy levels, it seems like all year long,” says Gen Steele, Guest Services Representative at Homewood Suites.
SynergyMMS is one of the best task managers in hospitality. Kipsu's integration allows for hotel staff to loop in their guest requests without ever having to leave the Kipsu dashboard.
October 4, 2019
Two of Kipsu's customer partners, the Hilton Garden Inn Atlanta Downtown and the Hilton Minneapolis, played a role in hosting the previous two Super Bowls.
June 20, 2019
General Manager, Vincent Singletary, shares his story on what drew him to the hospitality industry and tips on how to be a successful General Manager.
May 28, 2019
The Reservations Manager and Director of Operations at the Hilton Sydney highlight how they value creating meaningful relationships with their guests and providing top-notch customer service.
September 23, 2016
Manager Saud Qaisar leads his team in their quest to build an excellent experience for each and every one of their diverse guests.
By ingraining hospitality texting into their everyday systems, the team at Hilton Columbus Downtown is able to tackle any guest request that comes their way and operate efficiently!
August 15, 2022
Ensure each guest experience is special at every tier of the Hilton Honors Program with curated language and more insights into each guest demographic.
July 27, 2022
Aaron Bayford has been a Kipsu champion at two previous hotels, and now he’s elevating the guest experience at The Curtis Denver. Explore how hotel texting is used to mitigate problems and increase guest satisfaction.
March 16, 2022
Get to know the operations manager at the Hampton Inn Santa Clarita, Nate Jones! From a night auditor to the operations manager, Nate explains how he relies on his past work experience at Santa Clarita to create a friendly and inviting environment through digital messaging.
September 9, 2021
Idrees Raja, the general manager of the Hampton Inn Peabody, sat down with Kipsu to discuss the hotel's Halloween-loving guests, guest service and changes from COVID, and how guest messaging has revolutionized their hotel's service.
July 9, 2021
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