Meeting Guests Where They Already Are: Statistics Showing the Importance of Hotel Texting

Texting has been redefined as a crucial mode of communication between companies and their customers, marking a significant shift in business interaction especially in the hospitality industry. It has also become a way for hotels to differentiate themselves from competitors that are less tech-savvy. And the numbers speak for themselves: check out this infographic showcasing the importance of texting in today's hospitality industry.