Today’s hospitality industry has expanded far beyond regional and national borders - from global hotel brands, to increased international travel and more. At Kipsu, we recognize the importance of providing the highest level of service to guests, while also enabling your staff to communicate as efficiently and effectively as possible. That’s why we’ve heavily invested in creating multiple UI languages for our platform, and offer myriad translation options for guest messaging.

What is UI language?

User Interface (UI) language is the language that appears on the website for the user. When a website or app has the capability to change between languages, it allows the user to interact with the interface in their preferred language.

How do hotels benefit from UI language?

Hotels often have diverse staff that speak many different languages. When looking for SaaS tools to implement at your hotel, finding one that has UI language features is providing accessibility to your staff. It eliminates language barriers between staff, reduces the time spent on onboarding, and boosts your employees’ confidence! This can be especially beneficial for management companies or global brands who are looking to drive consistency across their portfolio, but want to enable each staff member to access the same tools in helpful ways. 

Kipsu’s UI language capabilities:

Several of our partners across the globe use our UI feature to best fit their needs. When hotel staff can use Kipsu in their preferred language, they are able to fulfill requests and send out messages to guests quickly, boosting their overall guest satisfaction scores.

Some of the languages we offer include:

• Arabic
• French (Canada)
• Japanese
• Spanish
• Chinese
• Indonesian
• Korean
• Italian
• Polish
• Turkish
• German

And more!

Take a look at how Kipsu appears depending on the language!

Message translation

In addition to the UI interface, Kipsu offers translation for messages sent to and from guests in more than 100 languages. This can be especially beneficial for hotels and brands with many international travelers. Being able to communicate with guests in their native language eliminates significant confusion when offering service, and can increase guest satisfaction significantly. By leveraging the translation features in guest messaging software, hotel staff are able to bridge the language gap and create true human connections with guests.

Kipsu’s UI language and messaging translation features have helped many hotels and their teams build strong communication and guest engagement. Are you ready to set your team up for success? See how various hotels have seen a quick return on investment from using Kipsu, or schedule a conversation with us today.