Make Texting and
Digital Messaging
Work for You

Facilitated Over
0
Unique Guest
Conversations
Intercepted Over
0
Potentially
Negative Reviews
Captured over
0
Positive Guest
Reactions

How Kipsu Works

 
 
 

Open a New Channel

Texting is the most widely-used and frequently used app on a smartphone. Make sure your guests can use this channel to reach your staff.

Increase Familiarity

Sending a text message is a personal, familiar, and low-friction channel of communication that encourages guests to reach out to staff, even in sensitive situations.

Intercept Potential Problems

Prevent potentially damaging reviews on social sites and satisfaction surveys by intercepting and resolving issues in the moment.

 

What Makes Kipsu Different?

Kipsu unites a cutting edge technology platform with personalized training, customization, analytics and support services to deliver a total solution for you and your team.

Excellent customer service is a defining element to our partners’ strategies and businesses, and they are often viewed as industry role models for their dedication to customer satisfaction. We strive to match this standard for excellence and ensure that each of our partners receives the same care and attention that they pass on to their customers on a daily basis.

More than a Customer

We consider each business using Kipsu more than just a customer and view them instead as business partners and colleagues. Become our partner and build a mutual relationship grounded in transparency, trust, and respect.

More than a Tech Company

We leverage our expertise, our experience, and our excellent customer support to align our objectives with yours and fundamentally change the way your team connects with your guests.

Cutting-Edge Software

By working closely with many of the leaders in the customer service business we have developed a solution that produces radical improvements to the service experience. We have systematically broken down what a high-touch experience feels like and created tools that allow your team to consistently recreate that experience with each guest, at scale.

Seamless Integration

Integration with the Kipsu system is fast and painless. As a cloud-based platform, Kipsu will never take up space on your computer or servers.

Innovative Technology

Kipsu is at the head of the industry with new features, tools, and messaging options.

High-Touch Support

Our software is backed by a world-class Customer Success team who is standing by to answer questions, give helpful hints, and ensure your Kipsu experience is a success.

Engage with your Customers on a New Level.