Communicate directly with potential and current guests directly on your company website or Wi-Fi landing page with Live Web Chat. Answer common pre-arrival questions such as hours, parking, or availability.
Send personalized introductory messages and customize popups to blend into the existing web design.
Evaluate guest tone and gather feedback as conversations take place via live web chat in real time.
Guests simply enter their mobile number into the web chat popup and conversation continues via SMS or other digital messaging platform. Web chat conversations flow into the Kipsu interface amongst other channels.
Live Web Chat is just one of many ways to connect with guests.
Learn more about digital messaging channels for hotels here.Curious to learn more about Kipsu and digital messaging? Connect with a member of our team to get all of your questions answered.
