All 7,000 properties will have Kipsu messaging by the end of 2024*
Connect with guests where they’re at with various channels and apps available to reach your guest.
Easy-to-use interface, simple workflow, and system integrations allow staff to do more while maintaining a personal touch.
We build relationships at the property-level, but also at the brand level to make sure your guests’ experience is the best it can be from start to finish.
Over the years, we've amassed quite a few very impressive number that showcase how this partnership has grown over the years. These are just a few of the notable metrics we can highlight when it comes to Hilton properties and their utilization of Kipsu on-property.
3,600+ Properties already using Kipsu
70 Million messages sent in 2023 alone
70% Hilton guests who use Kipsu
10+ Years Kipsu & Hilton have worked together
10.5 Million Conversations facilitated by Kipsu
10% Average boost in guest satisfaction scores
Collaborating with Hilton enables us to bring our best-of-breed messaging solutions to a wider audience, ensuring that hotel guests across the globe enjoya seamless and tailored experience.
Travelers’ preference to communicate with hotel team members via their mobile device is growing. By expanding this capability to all of our hotels around the world, we are meeting our guests where they are and creating an elevated and reliable experience for every guest during their stay.
