Digital Messaging Channels

Discover the breadth of messaging platforms Kipsu supports—and why an omni-channel approach is important for your organization.

Digital Messaging Channels

Discover the breadth of messaging platforms Kipsu supports—and why an omni-channel approach is important for your organization.

Every Kipsu partner uses SMS Text Messaging as their core messaging function. As a popular messaging channel worldwide, it is convenient for guests to easily message hotel staff—no download required.


SMS Text Message


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Every Kipsu partner uses SMS Text Messaging as their core messaging function. As a popular messaging channel worldwide, it is convenient for guests to easily message hotel staff—no download required.

In-App Messaging

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Kipsu powers many mobile app chat functions, allowing customers to message with staff and ask questions while browsing your mobile application.

OTO Messengers

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Kipsu utilizes Social and Over-The-Top Messengers—allowing our partners to extend their reach in many digital messaging channels.

Live Web Chat

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Use Kipsu to capture questions and requests when guests are browsing your website—all in one aggregated platform.

Apple Business Chat

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Leverage Apple Business Chat—powered by Kipsu—to connect with your customers on Apple iPhones and iPads through a richer digital messaging experience.

FREE Webinar | Why Humans Always Win:

Extending Personal Service in Hospitality through Digital Channels

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See What Channels Can Impact Your Team

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FREE Webinar | Why Humans Always Win:

Extending Personal Service in Hospitality through Digital Channels

See What Channels Can Impact Your Team

Request a Conversation With a Kipsu Team Member