JOIN THE TEAM

Who We Are

Kipsu is an energetic and forward-thinking solution provider that merges software with an acute dedication to high-touch customer service. Each of our customer partners benefits from top notch, hands-on, and customized team support. As we grow and expand, we continue to look for motivated go-getters interested in joining a fast-paced Minneapolis-based company. Kipsu employees are high energy, high achieving professionals who are passionate and curious about the start-up world, customer-focused industries, and innovative software.

CURRENT OPENINGS

Customer Success Team

Customer Success Representative

From onboarding to follow-up consultation to continued support, the Customer Success team works directly with our customer partners through every step of the relationship.

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Customer Success-Engagement Representative

Work directly with our customer partners to improve end-user engagement and user activity and to help them take their Kipsu game to the next level.

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Customer Success-Support Representative

Maintaining high customer satisfaction while resolving incoming support requests and assisting customers with product questions.

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Customer Success-Onboarding Representative

Work directly with our customer partners to guide them through the launch process, from Partnership Development to Engagement.

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Customer Partnership Team

Market Development Representative

Help us grow our rapidly-expanding company by generating warm leads, performing research, and working with our sales team.

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Engineering Team

Full Stack Engineer

At Kipsu, we have built an engineering team that is tight-knit, agile, and embraces talented individuals who take initiative and get out there to make it happen.

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Company

Emerging Entrepreneur Leadership Program

Help us grow our rapidly-expanding company by generating warm leads, performing research, and working with our sales team.

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Why

We believe that personal connections are at the heart of great service and that technology can be rocket fuel for helping our customer partners build deep, lasting personal relationships that will result in mutually beneficial joy and value for both them and their guests.

How

We are creating a revolution by evolution. To make the revolution happen, we roll up our sleeves and tackle problems one detail at a time. We opt to provide options rather than criticize. We value critical thinking, going deep to get to root causes and taking pride in what we do. We believe in a customer-centric approach where we put the needs of our customers and users before our own agenda. We view the world as optimists, always knowing that the next day will be a brighter one. We also know that no person is an island: to accomplish our goals we have to operate as a team. Finally, we seek to understand before seeking to be understood.


 
 

Who

We seek talented individuals, who want to be part of our all star team, and who want to tackle big challenges and write the book on how to do it. For us, any problem or mistake is a learning opportunity, and we are always looking to “sharpen the saw” to improve our impact. We bring our distinct backgrounds and authenticity to accomplish our goals as a team, honoring our diversity while taking advantage of our cohesion around a common mission. Our team members are all owners, not only in a financial sense but in the care we give to our company, customer partners, reputation and mission.

What

Kipsu is rooted in an extremely simple, fundamental premise: a conversation between two people is the best way to build a relationship. Our mission is to help businesses, our customer partners, extend that same power of personal connection to the way they serve their guests by leveraging digital channels to redefine their relationships. To accomplish this, we bring everything we have to bare to help our customers: technology, customization, training and a positive can-do attitude.



When

For today and the future we believe that the endgame is personal relationships: one human caring for another. Technologies will come and go but nothing replaces personal touch and we aim to make our technology the best in the world for helping our customers put forth their best selves. Our job won’t be done tomorrow, and we aren’t looking for a quick win. We value the long term solution over the quick fix. Our pursuit for scale affords us the opportunity to touch more people with our version of the future.

Where

Kipsu and our partners share a number of common threads, but there is no thread more binding than our shared passion for excellent service. We strive to be found anywhere you find exceptional service. When we partner with a customer, we commit to advancing their service levels and helping secure their spot as a leader amongst their peers. We like quality over quantity and seek relationships that are “win-win,” where we can operate as trusted business partners.


 

TALENT


Chris Smith

CEO

Justin Porter

VP of Operations

Othman Smihi

VP of Engineering

Chris Sele

VP of Business Development

Anna Schaefer

CFO

Drew Anunti

Customer Partnership
Development

Madeline Dunn

Customer Partnership
Development

Chad Hicks

Software Engineering

Hayden Goldstien

Software Engineering

Ben Larwa

Customer Partnership
Development

Charlie Lehmann

Customer Success

John VanDeWeghe

Software Engineering

Adam Johnson

Software Engineering

Sam Panzer

Customer Success

Eva Dixon

Customer Success

Ethan Brady

Software Engineering

Carrie Nielsen

Customer Success

Todd Shneider

Customer Success

Matt Rode

Accounting + Finance

Cole Timm

Business Development

 

Matt Timmons

Customer Partnership
Development

Kris Eul

Customer Partnership
Development