Many of the most successful technologies in the service space today not only allow agents to remain in their roles, but actually enhance and extend the service they provide. Take a look at how digital messaging can fall into this space between traditional, human-centered service and forward-thinking, innovative technology.
Read about how the Sofitel London St. James uses technology combined with a dynamite location to provide a fantastic guest experience in the heart of the city.
Learn more about why people are drawn to glamping and where this new trend is going in the future.
This award-winning property and its Front Desk Supervisor, Justin Della-Moretta, stands among the top 5% of all Comfort Inn Properties, passing some credit for that accolade onto Kipsu and the relationships they’ve built through digital communication.
As digital messaging grows in the retail space, trends regarding shopper engagement and satisfaction emerge.
Kipsu hit a major milestone last week after partnering with hotels in all 50 states. This feat was a culmination of lots of hard work over the seven years since Kipsu’s founding. Since 2015, Kipsu has tripled its number of partners year-over-year and has expanded its presence to over 23 countries.
The Crystal Cove Beach Resort located in Tofino, British Columbia is a collection of 34 modern log cabins, private RV sites, and trendy “Glamping” units. The resort boasts some of the most spectacular views of the Pacific Ocean and almost every unit on the property is only a few yards from the shoreline.
Westfield Topanga & The Village, located just north of Santa Monica in the beautiful foothills of Southern California, has been a Kipsu partner since 2013. Over the years, we have had the pleasure of partnering with their amazing team, helping them engage with their shoppers through texting and digital messaging.
If you’re ever looking for a get away, look no further than Grand Geneva Resort & Spa located in Lake Geneva, WI. The Grand Geneva Resort & Spa is a four-diamond facility and has on- property amenities like a spa, golf course, hiking trails, and ski slopes.
The Microtel Inn & Suites Shelbyville is a topnotch, select-service hotel located in the middle of Tennessee. The staff has truly embraced the power of text messaging and is taking their excellent service to the next level.
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