Here at Kipsu, we have the great pleasure to work with stellar hospitality professionals each and every day! We love having the opportunity to get to know some of them personally to see what motivates them to be their best and how they empower their team to meet the high expectations the hospitality world holds.
Negative customer experiences will happen from time to time and it becomes all too easy for our front-line team members to sit back and think “This is not my fault”. But how do we encourage team-level responsibility and a solution-focused mindset?
With the 5th Annual Twin Cities Startup Week rapidly approaching, Kipsu wanted to spotlight one of its core values “Think Customer First.” More importantly, Kipsu wanted to show off some of its amazing customer partners.