By replacing welcome phone calls with an unobtrusive welcome text message, the Baymont saw guest interaction increase dramatically. By opening a convenient and comfortable line of communication with guests, staff found they could give their guests more individualized attention and resolve guest issues in real-time.
Want to go above and beyond with your guests? Here are 10 ways you can improve satisfaction and exceed guest expectations during their hotel stay.
Here at Kipsu, we have the great pleasure to work with stellar hospitality professionals each and every day! We love having the opportunity to get to know some of them personally to see what motivates them to be their best and how they empower their team to meet the high expectations the hospitality world holds.
The Hilton Sydney is a prime destination for business and leisure travelers from all over the world. The property is situated in the central business district—the heart of the vibrant city of Sydney—located just walking distance to some of the most famous attractions of the city, such as the Sydney Bridge, Darling Harbour, and the Sydney Opera House.
We are very proud of our Minneapolis-roots here at Kipsu and want to share all the experiences this city has to offer so you can make the most of your trip to town for HITEC. Since there is no shortage of fun things to do around the Twin Cities (especially in June when we FINALLY soak up the sun), we compiled a list of our top picks—KipsPicks, if you will.
Skol and welcome to Minneapolis! We’re honored to be hosting the HITEC conference this year in the Great North. We’re a tenacious lot who love to talk about the weather, collect as many different patterns of flannel as we can, and dump cream of mushroom soup into recipes with reckless abandon.
The “Bold North” boasts a truly amazing number of world-class restaurants across all different types of cuisines. We have quite a few foodies here at Kipsu, and we wanted to share our favorite spots around the city to help you make the most out of your trip to Minneapolis for HITEC.
Kipsu wants to make sure you are well-caffeinated and ready to seize the HITEC-filled day, so, we compiled a list of our favorite spots for a quality cup of joe near downtown Minneapolis. But, we couldn’t stop at just coffee, so, keep reading to see our top picks for where to grab a drink or devour a yummy dessert (or both!) after a busy day at HITEC.
Kipsu recently launched a case study highlighting our international presence, specifically in the European market.
Take a look at a couple of the best weather-related conversations happening through Kipsu in 2019 so far!